How Long Does Delivery Take?
We tell customers that it will take 2-3 weeks for delivery. In reality, it rarely takes that long. As long as it's not Christmas, Fathers Day, etc. it usually takes about a week.
How Do I Pick Out Which Letters I want?
Simply type the name you would like to see in the message block on the HOME page. Initially it will display an example. If you don't like what you first see, simply click on the photographs and you can cycle through the other options.
What Do Your Frames Look Like?
We offer two frame options for our customers.
We sell some traditional COLLAGE FRAMES WITH MATTING, which are made by CRAIG FRAMES. They look AMAZING hanging on a wall! Our PREMIUM FRAME is also made by CRAIG FRAMES. This frame is exceptional!! It is SOLID WOOD with a sealed back. Seriously, if you want your Firefighter Letter Art to be proudly displayed on a wall, this is the way to do it.
We have videos which better describe both of our framing options further down the menu bar.
What If I Don't Like Your Frames?
HOW DARE YOU?! Just kidding, we realize that some people have different taste than us. If you are one of these people, we suggest that you order JUST THE LETTERS. When you order JUST THE LETTERS, you will receive an envelope of your chosen letters (pics). Then you can do with them as you see fit!
What Size Are The Photographs?
All of our pics are size 4x6!
Are All Of Your Photographs Black & White?
Yup! If it ain't broke, don't fix it!
THE FINE PRINT:
SHIPPING IS ALWAYS FREE INSIDE THE CONTINENTAL UNITED STATES!
However, we do have inexpensive and even FREE shipping options for our wonderful customers who live outside the United States. Below are our prices to ship FRAMED PIECES to Canada, Europe, and Australia. Keep in mind that when you order JUST THE LETTERS there is always FREE SHIPPING, ANYWHERE IN THE WORLD!!! Our non American customers, might find that ordering JUST THE LETTERS and then acquiring their own frame is a much more affordable and practical option!
CANADA (framed piece, any size): $45
EUROPE (framed piece, any size): $55
AUSTRALIA (framed piece, any size): $65
JUST THE LETTERS: ALWAYS FREE
It is our goal to make sure that your original piece of FIREFIGHTER LETTER ART looks the best that it possibly can. Think about it, we don't want something hanging on a wall forever representing our brand that looks bad, and quite frankly, you don't want that either. Other than that, we promise that we will give you our best. If for any reason you are not satisfied, we will do whatever it takes to make it right for you! WE GUARANTEE YOUR SATISFACTION!!
Any Other Questions, shoot us an email at firstname.lastname@example.org